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have a question for us?
You may see what you're looking for in the most commonly asked questions below, but also consider stopping by our FAQ page to find the answers to any general questions that you might have. If you're still left searching, send us a message at support@liquiddreams.com, and we will be sure to get back to you as soon as we can.
Please note our customer service hours at the bottom of this page.
At this time, free shipping is NOT available for On Demand orders or any order containing an On Demand item as they are shipped through a third-party — we're sorry for the inconvenience.
Product Add-Ons are products that can be added onto your order for a discounted price, generated by some of our top selling items.
Only one Add-On discount can be applied at a time. If you have selected multiple Add-Ons, the greater value discount will remain unless Add-On items from the same sequence were selected together.
We do sometimes restock our banger items, if we know that they are popular enough, but we have so many new designs, so often that we need to make room for more amazing art!
Yes we have sales, stay updated by signing up for emails and checking our socials! We have a sale section on our website, and we have Mystery boxes, which are a great option if you are on a budget! Our products are handmade with love, one by one. We are a small business made up of a handful of people, so the cost of the products helps to cover things like labor, materials, packaging, our office space, and more. There is a lot more that goes into a small business than just the product, and we appreciate every single one of you for supporting us.
It generally takes us about 3 to 5 business days to process your order and get it in the mail. You will receive a confirmation email after placing your order and a shipment notification once your order is being prepared for shipment. If you need your order quickly, select Priority Shipping at checkout for 2-Day delivery, which means that it will arrive two days after USPS picks it up. All orders have the same processing time regardless of the shipping method selected.
Yes, we accept items that are new, unused and in the original packaging for return or exchange within 30 days of delivery long as they qualify as a returnable item per our return policy that you can view here.