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FAQs

Got a question? 

You'll probably find the answer below.

If you don't, send us a message >>here<<

G E N E R A L

The Liquid Dreams office and warehouse are located in Temecula, CA.

We have a small group of artists that work directly with our founder, Chris Coughlin, on all of our pieces. At this time, we do not collab with other artists and we are not hiring any extra artists, but we love and support everyone making beautiful art in this beautiful world.

YES! You can apply to be a #Psychonaut Ambassador here.

We are not currently hiring for any positions; although we are always looking for models, MUAs, and photographers to work with in SoCal. If you are interested in working with us, please send your portfolio to danielle@dreamlandstuidos.org.

P R O D U C T • R E L A T E D

We do sometimes restock our banger items, if we know that they are popular enough, but we have so many new designs, so often that we need to make room for more amazing art!

You can put in the notes if you would like different sizing for the Mystery boxes! For example: “Medium in tops and Small in bottoms”. We want you to be happy. :)

All of our sublimation products are made with 4-way stretch eco-material that is made from recycled plastic water bottles. We care deeply about creating a more sustainable planet, and we fight to do our part for environmental justice. 

Our cottons (T-shirts, tanks) are made from various cottons and cotton-poly blends.

Yes we have sales, stay updated by signing up for emails and checking our socials! We have a sale section on our website, and we have Mystery boxes, which are a great option if you are on a budget! Our products are handmade with love, one by one. We are a small business made up of a handful of people, so the cost of the products helps to cover things like labor, materials, packaging, our office space, and more. There is a lot more that goes into a small business than just the product, and we appreciate every single one of you for supporting us.

O R D E R S • & • S H I P P I N G

Orders can take 2-5 to process after being placed on the website and will ship as soon as possible. You will receive a confirmation email after placing your order and a shipment notification once your order is being prepared for shipment. If you need your order quickly, select Priority Shipping at checkout for 2-Day delivery, which means that it will arrive two days after USPS picks it up. All orders have the same processing time regardless of the shipping method selected.

If it has been less than 24 hours since you placed your order you can make changes to your order by clicking the link at the bottom of your Order Confirmation Email or through your Customer Account Order Detail Page

Requests made over 24 hours after the order has been placed may not be possible, but we’ll do our best to help! If you need to make changes to an existing order after 24 hours, please send us an email as soon as possible at info@dreamlandstudios.org.

If you would like to cancel your order, you will be able to if we have not sent out your package yet. You can send us an email to info@dreamlandstudios.org to see if your order is eligible for cancellation. We often ship out the next day, so please keep this in mind!

Sometimes our emails go to your spam folder. Please make sure to check both your regular and spam emails and try searching for “dreamlandstudios” and “liquid dreams” before emailing us!

If you received the wrong item(s), please email us at info@dreamlandstudios.org so we can rectify the situation. We want you to be satisfied!

Yes, we accept items that are new, unused and in the original packaging for return or exchange within 30 days of delivery as long as they qualify as a returnable item per our return policy. :) 

>>C L I C K  H E R E to read the Full Return Policy & Submit a Return Request<<


We ship worldwide! International shipping rates are calculated based on location and the weight of the package. Shipping is provided by USPS and we are not able to offer any discounts for shipping or negotiate rates, unfortunately. It is the responsibility of the package recipient to cover any duties and/or tariffs associated with importing goods from the United States. Customs fees vary by country and you can contact your local customs facility for more information.

P A Y M E N T S

Yes, we have Afterpay available if you’re on a budget!

If you didn't an order confirmation email right away, then your order didn't go through. Depending on your bank, it will sometimes say "pending charge" even for failed payments and will deduct the money from your bank amount. However, the funds will be returned within a few business days. Contact us if you're unsure if the order went through or not. Please make sure you check your spam folder and search for “dreamlandstudios” before emailing us!